Refunds and cancellation
This policy applies only to QR Workspace Pro purchased through Paddle, not to the free utility site. Mandatory consumer rights are not limited by this page.
Last updated: July 22, 2026
You may request a refund within 14 calendar days after a workspace first purchases QR Workspace Pro. Requests are reviewed and processed under the Paddle Buyer Terms, Paddle’s Merchant of Record process and any mandatory consumer law that applies.
The 14-day promise does not automatically restart on each renewal. Renewal refunds, partial refunds, taxes and payment-method handling follow the Paddle Buyer Terms and applicable law. This page does not promise automatic prorated refunds for unused time.
The workspace owner can schedule cancellation in the Paddle customer portal from workspace settings. In v1, cancellation takes effect at the end of the current paid period, with Pro available until then. There is no immediate-cancel or prorated-credit option.
At period end the workspace returns to Free. Published codes and hosted pages keep resolving, branding returns, and new creation, edits, publishing and uploads are blocked while usage exceeds Free limits. Data is retained for a later upgrade.