Tool and product issues
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Anonymous structured feedback is available for free-tool defects and suggestions. Account, subscription, payment, refund and privacy requests use the Support page so they can receive an individual response.
Last updated: August 10, 2026
Account, billing and privacy support
Use the reply-capable form below for account access, a Paddle transaction, cancellation, refund or privacy request. The Support page also publishes the current buyer-support email. Upgrade availability is shown inside an eligible signed-in workspace rather than inferred from this contact page.
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Never send passwords, verification codes, API keys, full card details or private keys. Include a Paddle transaction reference only through the published support channel when it is needed to locate a payment.
Response expectations
Actionable tool defects and optimization requests have a target initial review within two calendar days. Payment, refund, legal, privacy and account cases may require identity or transaction checks and can take longer. The anonymous feedback channel has no reply address.
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