Tool and product issues
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Anonymous structured feedback is available for free-tool defects and suggestions. Account, subscription, payment, refund and privacy requests use the Support page so they can receive an individual response.
Last updated: July 22, 2026
Account, billing and privacy support
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Response expectations
Actionable tool defects and optimization requests have a target initial review within two calendar days. Payment, refund, legal, privacy and account cases may require identity or transaction checks and can take longer. The anonymous feedback channel has no reply address.
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